PRIVACY POLICY

This Privacy Policy (“Policy”) describes how Ontel Products Corporation (the “Company”) collects, uses, and discloses Your sensitive information in connection with the www.ontelproducts.com website (the “Site”), which is intended solely for business-to-business wholesale transactions. By visiting, accessing, and/or using all or any part of the Site, You agree to this Privacy Policy. For the purposes of this Policy, “You”/“Your” refers to you, the visitor of the Site, regardless of whether You are a corporation, browser, vendor, customer, or merchant. 

SECTION 1: INFORMATION WE COLLECT  
The Company collects sensitive information from You when You apply for a wholesale account, place an order for product via the Site, or otherwise interact with the Site. Information collected may include:

  • Contact information (name, business email, phone number, business address, title)
  • Account credentials and order history
  • Payment and shipping details
  • Description of type and quantity of product purchased via the Site
  • Information automatically collected, such as IP address and browsing activity on the Site

SECTION 2: LAWFUL BASES FOR PROCESSING
The Company processes Your sensitive information on the following lawful bases:

  • Performance of a contract
  • The Company’s legitimate business interests
  • Your consent (where applicable)
  • Compliance with state, federal, and other jurisdictional legal requirements

SECTION 3:  HOW WE USE YOUR INFORMATION 
The Company uses the collected information to operate the Site, process Your orders, manage Your account, communicate with You, improve Company services, comply with legal requirements, and send marketing communications or purchasing discounts to You related to the Company’s products (You may opt out at any time).

SECTION 4: DISCLOSURE OF INFORMATION         
The Company may share Your sensitive information with service providers, carriers, payment processors, affiliates, and government authorities when required to fulfill Your order or manage Your account on the Site. The Company does not sell Your personal information.

SECTION 5: DATA SECURITY AND RETENTION    
The Company uses reasonable safeguards to protect Your sensitive information and is not liable for any unauthorized access, loss, or damage to Your sensitive information beyond what is required by applicable law. The Company only retains Your sensitive information for as long as necessary to fulfill the stated purpose or comply with the Company’s legal obligations.

SECTION 6: INTERNATIONAL TRANSFERS
Your sensitive information is processed in the United States. Where required by the GDPR, the Company use appropriate, legally compliant safeguards such as Standard Contractual Clauses.

SECTION 7:  YOUR RIGHTS       
To the extent required by law, You may request to access, correct, delete, or restrict processing of Your sensitive information, or request data portability. All requests must be submitted in writing via e-mail to tvtoretail@ontel.com and may require identity verification. The Company will respond within the timeframes required by applicable law. You have the right to lodge a complaint with a supervisory authority, but agree that any initiated disputes will first be addressed directly with the Company. 

SECTION 8: GOVERNING LAW AND LIMITATION
This Policy is governed by and construed in accordance with the procedural and substantive laws of the state of New Jersey, in the state or federal courts located in Essex County, New Jersey. You waive all rights You may have to contest jurisdiction or venue in any dispute related to your visit, access, and/or usage of the Site.  

SECTION 9: CHANGES TO THIS POLICY       
The Company may update this Policy at any time with or without notice to You. Your continued use of the Site after changes constitutes acceptance of the revised policy.

SECTION 10:  CONTACT US
Ontel Products Corporation
21 Law Drive
Fairfield, NJ 07004
Email: tvtoretail@ontel.com.